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Privacy Policy

WA White Goods (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit or make a purchase from our website, https://www.wawhitegoods.com.au

Information We Collect

  • Personal Information
    When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Device Information
    We collect information about the device you use to access our site, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Order Information
    When you place an order, we collect information related to your purchase, such as the products ordered, the price, delivery information, and payment details.
  • Customer Support Interaction
    When you contact our customer support, we may collect additional information about your interactions with us to help resolve your inquiry or issue.

How We Use Your Information

  • To Process Orders
    We use the information collected to process and fulfill your orders, including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations.
  • To Communicate with You
    We use your personal information to communicate with you, respond to your inquiries, and provide you with updates regarding your order.
  • For Marketing Purposes
    With your consent, we may use your information to send you marketing communications about our products, services, promotions, or special offers.
  • To Improve Our Services
    We analyze the device information and order data to better understand how our customers use our website, to improve our offerings, and to optimize the user experience.

Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers who help us operate our business, such as payment processors, delivery services, and marketing partners. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes of providing services to us.

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. We use cookies to remember your preferences, to keep track of items in your shopping cart, and to understand how you interact with our site.

You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we will retain your order information for tax and accounting purposes.

Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at info@wawhitegoods.com.au.

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to data portability, and the right to lodge a complaint with a supervisory authority.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

WA White Goods
Unit 4/125-129 Welshpool Road, Welshpool WA 6106
Phone: 0424 260 450
Email: info@wawhitegoods.com.au

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